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Terms and conditions

This page was last updated on 1st June 2020.


References in these terms to “Herts Health”, "Herts Health GP Federation, “we” and “our” are references to Herts Health LTD, the GP provider federation in Hertsmere, Hertfordshire. These terms apply to users of, and visitors, to our site. Please read these terms and conditions of use carefully before you start to use our sites(s). Access and use of this site by you constitutes your acceptance of these Terms and Conditions and your agreement to abide by them. This takes effect from the date on which you first access or use this website. If you do not agree to these terms, please refrain from using our site.

Accessibility and browsers

We aim to make our website and the material provided on it accessible to as many people as possible. We endeavour to ensure that our sites have been tested on all commonly used browsers and on a number of screen readers, but please note that you may see inconsistencies in the presentation of pages if you are using an older or deprecated version of a browser. If you have any problem accessing content on out site please let us know


On occasion you may be asked to choose, or be provided with a password or other log in details to access parts of our sites.  As a minimum, passwords you set for Herts Health LTD systems and tools must have a level of complexity which ensures they cannot be easily guessed by hackers or malicious software.  They should:

  • Be at least eight characters long.

  • Not contain your user name, real name, or organisation name.

  • Not contain a complete word.

  • Be significantly different from previous passwords.

  • Contain a mixture of characters including, upper case, lower case, numbers and symbols found on the keyboard (e.g. {, !, %, *, etc.)

Passwords must not under any circumstances be shared with anyone.

Information about you and your visits to our sites

Herts Health GP Federation processes information about you in accordance with our privacy and cookies policy. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate.

For further information see our Privacy & Cookies Policy.


Freedom of Information

The data rights and responsibilities of Herts Health GP Federation, its staff and of patients is governed by the Freedom of Information Act 2000, the Data Protection Act 1998 (DPA) and the General Data Protection Regulation 2018 (GDPR).

Linking to the Herts Health GP Federation website

We do not object to you linking directly to pages on this site. We reserve the right to move or change our website URLs at any time. Rather than deep linking we recommend linking to section homepages, which are less likely to move or change.

However, we don’t give permission to suggest that your website is associated, or endorsed by, Herts Health GP Federation


Linking from the Herts Health GP Federation website

We are not responsible for the content or reliability of the websites we link to and do not necessarily endorse the views expressed within them. We aim to replace broken links to other sites but cannot guarantee that these links will always work as we have no control over the availability of other sites.

Due to the very nature of the internet we cannot guarantee our site or other sites we link to will always be available to you.

Social media, bookmarking and digital engagement

Herts Health GP Federation may from time to time provide third party or owned social media and interactive services on our site or linked to our site, currently this includes and is not limited to:

  • Youtube – for sharing video content

  • Twitter – for sharing news and participating in conversations with users

  • Blogs– to share the opinions of Hert's health staff and other key figures

  • Discussion Forums – for participation in conversations with users

  • Flickr – for sharing photographs

  • RSS feeds – for sharing news

  • Social bookmarking – to allow users to share our content more easily on popular social media platforms


Herts Health GP Federation is under no obligation to oversee, monitor or moderate any interactive services we provide from our site, and we expressly exclude our liability for any loss or damage arising from the use of these interactive services by a user in contravention of these terms, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

If you use any of Herts Health GP Federation’s interactive services, your use is subject to these terms and conditions.  If you use any third party embedded content please also check their posting rules and social media policy.

Uploading material to our site

Any material you upload to our site will be considered non-confidential and non-proprietary, and Herts Health GP Federation has the right to use, copy, distribute and disclose to third parties any such material for any purpose. Furthermore Herts Health GP Federation also has the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our sites constitutes a violation of their intellectual property rights, or their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our sites.We retain the right to remove any material or posting you make on our site if we consider that material to be inappropriate, inaccurate, offensive or irrelevant. 

Prohibited uses

You may use our site only for lawful purposes. You may not use our sites:

  • in any way that breaches any applicable local, national or international law or regulation;

  • in any way that is unlawful, fraudulent or harmful to other users, or has any unlawful, fraudulent or harmful purpose or effect;

  • to transmit, or produce the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); and

  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, spyware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.


You also agree not to access without authority, interfere with, damage or disrupt any part of our sites; any equipment or network on which our sites are stored; any software used in the provision of our sites; or any equipment or network or software owned or used by any third party.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

You should ensure that you have appropriate protection against viruses and other security arrangement in place when using the internet.

Viruses, hacking and other offences

You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which the sites are stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.

Intellectual property

The names, images and logos identifying Herts Health GP Federation are proprietary marks. If you wish to copy or use our logo, you must get prior approval from us before doing so. See contact us.



If you wish to use and/or re=use the information featured on this website or copy logos, images or videos from our website you must contact us for further guidance and authorisation.


Information found on the Herts Health GP Federation website is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.


If the needs arises, we reserve the right to amend, delete, suspend or withdraw the site that we provide without notice. We will not be liable if you any reason our site or other sites are unavailable any time or any period.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Herts Health GP Federation website. Nothing in these terms and conditions will operate to limit or exclude liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Although we may monitor and review discussions, chat, postings, transmissions, bulletin boards and the like on and sub domains thereof, we are under no obligation to do so and assume no responsibility or liability arising from the content of any such locations nor for any error, omission, infringement, defamation, obscenity, or inaccuracy contained in any information within such locations on

We may revise these terms and conditions without notice. Please check regularly. Continued use of the Herts Health GP Federation website after a change has been made is your acceptance of the change.

Governing law

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and constructed in accordance with the law of England and Wales.

Your feedback or concerns

If you have any feedback or concerns about material which appears on our site, please contact us.


Thank you for visiting our site.

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